Telehealth

What do we offer?

At Mallee Track Health and Community Service we are committed to providing the best care and aged care supports, as close to home as possible. To support this, we are introducing Telehealth as an option when suitable. Using Telehealth, you can do a Telehealth visit with an aged care resident or have an appointment with your health professional by video. You can do this from your home, at your school or at a local health service.

Services currently available via Telehealth are allied health, exercise groups, district nursing, GP appointments and aged care social visits.

Preparing for your appointment

Prior to your Telehealth appointment please ensure you have undertaken a test call to make sure your device is able to conduct an online video call and that the camera, microphone and speakers are working.

For best results, we recommend using the Google Chrome browser on PC and Safari on Apple Devices.

Attending your appointment

If you have an appointment and are ready to attend your Telehealth appointment now, please click the appropriate button below.

Please start your video call 5-10 minutes before your appointment time.

If you are preparing for your Telehealth Appointment, please start your video consultation by clicking on Enter Our Waiting Room, and then select the appropriate clinic/service.

Clinics

• MTHCS Allied Health
• MTHCS Community Service
• Ouyen Medical Clinic
• Sea Lake Medical Clinic
• Ouyen Aged Care – Family Connect
• Sea Lake Aged Care – Family Connect
• Pattinson House – Family Connect

Community availability

How to access this service?

Telehealth must be requested and booked in advance.

For a health care consultation, talk to your health care professional to make sure Telehealth is a suitable option and to organise your appointment.

For aged care visits via Telehealth please call the relevant aged care facility to arrange a time to link up.

• Ouyen Service Centre - (03) 5092 1111
• Sea Lake Service Centre - (03) 5070 2155
• Pattinson House - (03) 5092 2559