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Vision, mission and philosophy

Vision

Leading our communities to excellence in integrated health and community services.

Mission

To provide people of all ages with access to quality, person-centred care in the Mallee.

Philosophy

Equitable and timely access to innovative models of care, supported by a local workforce that is engaged with the community.

Our values and behaviours

These values and behaviours were developed by employees from across MTHCS in 2019 over a series of workshops and interviews.

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Accountability

Value

We define our expectations and are accountable for our actions

Behaviours
  • We keep our word and do what we say
  • We own our actions and behaviours
  • We look for solutions not someone to blame
  • We hold others to account for poor behaviour and attitudes
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Excellence

Value

We set high standards and continually strive to improve on them

Behaviours
  • We continuously strive to improve by acting on feedback and being open to new ways of doing things
  • We take initiative and have the courage to question what we do
  • We are professional in every way, always
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Compassion

Value

We treat everyone with care, respect and dignity

Behaviours
  • We are person centred and deliver a positive experience, every time
  • We demonstrate care, kindness and empathy
  • We are flexible, compassionate and offer to help
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Teamwork

Value

We work collaboratively and in the spirit of partnership

Behaviours
  • We are responsive to each others’ needs
  • We seek opportunities to break down silos
  • We respect others’ values and opinions
  • We treat others as we would like to be treated
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Integrity

Value

We endeavour to do the right thing in all circumstances even if no-one is watching

Behaviours
  • We are honest and reliable
  • We protect and care for our reputation and build community trust
  • We value diversity, and are not judgemental
  • We respect privacy and confidentiality
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Transparency

Value

We endeavour to do the right thing in all circumstances even if no-one is watching

Behaviours
  • We base decisions on fact, not rumours
  • We share our knowledge and learning
  • We embrace change and have a ‘can do’ attitude
  • We don’t hide or ignore issues but tackle them directly

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